Solutions Engineer
Compensation
Not listed
Type
Full-time
Location
United States
Posted
Aug 21, 2026
Requirements Summary
The ideal candidate possesses a blend of technical aptitude, business acumen, and strong communication skills to engage diverse stakeholders. They must be adaptable, intellectually curious, and capable of thriving in a fast-paced SaaS environment.
Core Responsibilities
The Solutions Engineer will partner with sales and product teams to demonstrate ERP and payment solutions to prospective and existing customers. They are responsible for uncovering customer pain points and delivering tailored presentations to drive successful outcomes and long-term partnerships.
Key Skills
Company Information
- Industry: Software Development
- Company Size: 201-500 employees
- Type: Privately Held
- Specialties: Cloud ERP Solution, Financial Solution, Utility Billing Solution, Employee Information Solution, GovTech, and Payments
Government Experience
- State/Local Government Experience: local government
Full Job Description
THE OPPORTUNITY Springbrook is seeking a forward-thinking, customer-centric Solutions Engineer to play a critical role in supporting revenue growth and customer engagement. This individual will partner closely with Sales, Product, Operations, and Implementation teams to understand customer challenges, demonstrate the value of Springbrook's ERP and payments solutions, and guide prospects to become customers and engage with customers to nurture upsell opportunities. The ideal candidate combines technical aptitude with strong business acumen, learning agility, and emotional intelligence. They are intellectually curious, comfortable navigating ambiguity, and capable of tailoring conversations to diverse audiences - from non-technical municipal clerks to finance directors and executive stakeholders. This role is highly collaborative and suited for someone who thrives in a fast-paced, evolving SaaS environment where adaptability, initiative, and relationship-building are essential. As a trusted advisor throughout the sales cycle, the Solutions Engineer will help uncover customer pain points, align solutions to operational needs, and deliver compelling demonstrations that drive successful customer outcomes and long-term partnerships. THE COMPANY Springbrook Software is the premier provider of cloud-based ERP and payments solutions tailored for local government entities and special districts. For over three decades, we have been pioneers in setting operational standards for small to medium-sized municipalities and utility districts, focusing on efficiency, economy, and security. Our solutions are trusted by over 3,000 cities, towns, and districts across the nation, enhancing financial management, payroll, and utility billing processes. With its cutting-edge, cloud-native Cirrus ERP platform and integrated advanced tools like AI-powered automation and robust reporting, Springbrook is transforming how governments manage their operations. With backing from top-tier PE firms including Five Arrows and Accel KKR, the business is well positioned for continued innovation and scale.